Calm Couples Privacy Policy

1. Who is responsible

Calm Couples is operated from Ontario, Canada, and is responsible for your personal information. For any privacy question or request, email sonia@greencleanedhome.ca.

2. What we collect

• Account details: your first name, email address and password. Your password is stored securely in a scrambled form, and we can never see it. If you sign in with Google, we receive your name and email from Google.
• Couple details: who you're linked with and your invite codes.
• What you create in the app: habits and goals, points and rewards, mood and energy check-ins, notes, love language results, Connection Cup answers and favourites, date ideas and memories (including photos you upload), challenges, garden choices, weekly check-in agenda notes, After Dark choices and cards, and feedback you send us.
• Payment details: whether you have Plus or After Dark, and renewal dates. Card details are handled entirely by Stripe and never reach us.
• Settings and preferences, like what you choose to share with your partner.

3. How partner sharing works

Private items, like private check-ins and notes, are visible only to you. Items you mark as shared are visible to your linked partner. Some features, like the daily Connection Cup reveal, show answers only once you both answer. With After Dark, your partner never sees your individual answers. They only see cards you've both marked yes or curious. These rules are enforced by our servers, not just hidden on screen.

4. How we use your information

• To run Calm Couples and show your content to you and your partner.
• To process subscriptions and manage access.
• To answer support requests and feedback, and to improve the app using overall, non-identifying counts.
• To keep the app safe, prevent misuse and meet legal requirements.

We do not sell your personal information, we don't show ads, and we don't use your private content to advertise to you.

5. Services that help us run the app

• Lovable Cloud hosts the app and stores your account, data and photos.
• Stripe processes payments. Stripe's own privacy policy applies to the payment details you give it.
• Google, only if you choose "Continue with Google" to sign in.
• Lovable visitor analytics helps us understand how the site is used. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify you. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. This is recorded for every visitor. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

6. What's stored on your device

To keep you signed in, your browser stores a sign-in session. We also save a few small choices on your device, like your After Dark PIN (if you set one), a pending invite code, and reminders you've dismissed. We don't use advertising or tracking cookies.

7. Your rights and choices

• Download your data any time from Settings.
• Correct your details in Settings, or ask us to.
• Delete your account from Settings. You have 7 days to change your mind, then your data and photos are permanently deleted. Items you shared with your partner can be handed over to them so their shared space isn't broken.
• Change what you share with your partner, and turn optional features on or off.

Depending on where you live, including Canada (PIPEDA), the EU and UK (GDPR) and California (CCPA), you may have extra rights: to access, correct, delete or move your data, to object to or limit some uses, and to complain to your local privacy regulator. Email us and we'll respond within 30 days.

8. How long we keep data

We keep your information while your account is active. When you delete something, or your account, it's removed after the 7-day undo window. We may keep limited payment records for as long as tax and accounting laws require.

9. Security and where data is stored

We use encrypted connections, server-enforced access rules and private photo storage to protect your data. No system is perfectly secure, so please use a strong, unique password. Our service providers may store or process data outside Canada, including in the United States. When they do, it's protected by their security commitments and may be subject to local laws.

10. Children

Calm Couples is for adults 18 and over. We don't knowingly collect information from anyone under 18. If you believe a minor has created an account, please contact us and we'll delete it.

11. Changes to this policy

We'll update this policy as the app grows. If we make important changes, we'll let you know in the app or by email before they take effect.

12. Contact

Questions or requests? Email sonia@greencleanedhome.ca.