Calm Couples Terms, Conditions & Disclaimer

1. Who we are

Calm Couples ("we", "us") is operated from Ontario, Canada, and is available worldwide. You can reach us any time at sonia@greencleanedhome.ca.

2. Who can use Calm Couples

• You must be at least 18 years old.
• Each partner needs their own account. Accounts are personal and can't be shared or sold.
• You're responsible for keeping your sign-in details safe and for activity on your account.
• The information you give us, like your name and email, must be accurate.

3. Wellness disclaimer: not therapy or professional advice

Calm Couples is a tool for connection, reflection and fun. It is not counselling, therapy, or medical, psychological, legal or financial advice, and it doesn't replace a qualified professional. Questions, challenges, habits and suggestions are general ideas only. Use your own judgement and do what feels right for your relationship.

If you are in crisis, feel unsafe, or are experiencing abuse, please contact local emergency services (911 in Canada and the US) or a local crisis line right away. Calm Couples is not designed for emergencies or for relationships where someone is at risk of harm.

4. After Dark (adults only)

• After Dark is an optional, adults-only feature for consenting partners. Turning it on confirms you are 18 or older.
• Consent comes first, always. A card or match is never a promise or an obligation. Either partner can say no or change their mind at any time.
• You are responsible for your own choices, safety and wellbeing, and for respecting your partner's boundaries.
• The optional device PIN is a convenience. It doesn't replace keeping your device itself secure.

5. Partner sharing

When you link with a partner, anything you mark as shared, and shared features like the daily Connection Cup reveal, become visible to them. Private items stay private. If you leave a couple or delete your account, shared items may stay with your partner as described in our Privacy Policy. Please share thoughtfully.

6. Your content

You own what you create: notes, answers, photos, custom questions and cards. You give us a limited permission to store, process and display that content to you and your partner, only so we can run the app. You agree not to upload content that is illegal, hateful, harassing, involves minors in any sexual way, infringes someone else's rights, or shares another person's private information without permission. We may remove content or suspend accounts that break these rules.

7. Plus and After Dark subscriptions

• Calm Couples is free to use. Calm Couples Plus and the After Dark add-on are optional yearly subscriptions, priced in Canadian dollars (CAD) and processed securely by Stripe. One subscription covers both linked partners.
• Automatic renewal: subscriptions renew every year at the then-current price until you cancel. We'll show the price before you pay.
• Cancelling: you can cancel any time from Settings. You keep access until the end of the period you've paid for.
• Refunds: payments are non-refundable, including for partly used periods, except where the law requires a refund. If something went wrong, email us and we'll do our best to help.
• Taxes may apply depending on where you live. Promo codes are subject to the conditions shown with them and can't be exchanged for cash.
• Free-for-life or gifted access is a courtesy. It is personal to the couple and can't be transferred.
• We may change prices or features with reasonable notice. Price changes apply from your next renewal.

8. Points, rewards and garden items

Points, badges, rewards and garden items are just for fun between you and your partner. They have no cash value and can't be sold, transferred or exchanged for money.

9. Deleting your account

You can delete your account from Settings. Deletion has a 7-day undo window. After that, your account and data are permanently removed, as described in our Privacy Policy. Cancel any paid subscription before deleting so you aren't charged at renewal.

10. The app is provided “as is”

We work hard to keep Calm Couples running smoothly and securely, but we provide it "as is" and "as available", without guarantees that it will always be uninterrupted, error-free or meet every need. To the fullest extent the law allows, Calm Couples and its owner aren't liable for indirect, incidental or consequential damages, or for relationship outcomes, decisions or actions taken based on the app. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

You agree to indemnify us against claims arising from your misuse of the app or breach of these terms.

11. Changes and suspension

We may update the app and these terms from time to time. When changes are important, we'll let you know in the app or by email. Continuing to use Calm Couples after changes means you accept them. We may suspend or close accounts that break these terms or put others at risk.

12. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any disputes will be handled by the courts of Ontario. If you live outside Canada, you keep any consumer protection rights that your local law gives you and that can't be waived.

13. Contact

Questions about these terms? Email sonia@greencleanedhome.ca.